ADT launches new home automation system nationwide

Wednesday, March 27, 2019

BOCA RATON, Fla.—ADT, a provider of monitored security and interactive home and business automation solutions in the U.S. and Canada, is rolling out the ADT Command panel and control platform nationwide.

Building on the ADT Pulse platform, which was introduced in 2010, ADT Command offers a rich feature set customized to address customers’ lifestyle and needs, while increasing operational efficiencies. The 7-inch wireless touchscreen panel can be wall-mounted or conveniently unbound, and is equipped with smart home capabilities that help customers protect and automate their homes from anywhere, at any time.

Following its unveiling at CES and introduction in the Southeast region earlier this year, ADT Command has been positively received by customers and dealers who noted the simplicity of the system and peace of mind thanks to the smart home automation capabilities, according to ADT.

“At ADT we are dedicated to security and leveraging technology to meet the needs of the evolving smart home industry while bringing the best in-home protection to our customers,” Jim DeVries, Chief Executive Officer of ADT, said in the announcement. “That is why almost ten years after launching Pulse, which today is being used by approximately 2.5 million customers, we are launching the next generation home security automation system which again will set the standard in our industry while helping our customers stay safe and secure both at their homes and on the go.”

ADT Command customers receive ADT’s professional monitoring and emergency response through its 12 owned-and operated monitoring centers, providing 24/7 protection, 365 days a year, the company noted.

Key features of the system include:

•    Convenience and Smart Security: Know who is arriving home and when, with the 7-inch wireless, touchscreen Command panel that snaps a photo when the system is disarmed using its built-in camera. By creating dynamic scenes and rules, smart home devices work in harmony. For example, in case of a fire, the system can be connected to the thermostat, lights and doors, making it easier and safer for everyone to get outside.

•    Enhanced Safety and Sensors: Keep your home connected 24/7 with the panel’s battery backup with dual path Broadband and LTE cellular communications. In addition, ADT Command features two-way encryption RF sensor technology as well as a multi-criteria sensor with built-in detectors for smoke, carbon monoxide and heat. The new sensor technology also features “one go, all go” functionality so that families in multi-story homes can be alerted quickly, regardless of where in the home the alarm originates.

•    Technologically Advanced: The app’s geofencing technology generates helpful automations and alerts to trigger events, with reminders such as arming the security system when you leave the house. ADT Command gets its name because of built-in voice command capabilities. The voice control technology allows you to easily control your system simply with your voice. ADT Command is also equipped with language capabilities for English, Spanish and French.

•    Control at your Fingertips, Anytime and Anywhere: Use the Control app to carry out preset automations when leaving or arriving home, allowing you to remotely arm or disarm your system. Homeowners can even watch live video and images from their mobile phone, tablet or smartwatch.

In addition to the availability of ADT Command, ADT will begin rolling out new ads featuring DIY and home renovation experts Drew and Jonathan Scott, who have partnered with ADT to highlight the importance of trusting professionals when it comes to home security combined with the real protection ADT provides customers wherever they are.

The broader partnership with the Scott Brothers, who are long-time ADT customers, was initially unveiled during ADT’s first-ever Big Game ad in February, and this next phase features Drew and Jonathan in dynamic “man on the street”-style ads, surprising and delighting shoppers to uncover DIY fails and determine when things are best left to the experts. To view the spot, click here.