It was what the Colorado Springs Police Department calls a Priority Three alarm: A minor incident “requiring a response that is dispatched based on the availability of patrol units.” What followed was the nightmare scenario dreaded by police, alarm companies and alarm users alike.
TOLEDO, Ohio—One month after implementing two-call verification for incoming alarms, Habitec Security reported a 20 percent decrease in false police dispatches and is on track to cut the rate even further, according to company President John Smythe.
American Public Media’s “Marketplace” weighed in on false alarms this week, with the featured guest delivering a decidedly unfavorable verdict for the security industry: Alarm customers might be better off relying on a dog.
FRISCO, Texas—The Security Industry Alarm Coalition is giving its members access to an upgraded online database to help them keep pace with ordinance changes that could affect the way they do business.
The Dallas-based alarm monitoring firm was recently named Frost & Sullivan’s North American Company of the Year for 2011, adding to similar awards the company won in 2008 and 2010.