NASHVILLE, Tenn.—COPS Monitoring, a wholesale alarm monitoring service, announced Feb. 11 that its Tennessee central station has earned Five Diamond certification from the Central Station Alarm Association.
VIENNA, Va.—For central stations pursuing UL certification or expecting their first audit, there can be uncertainty and maybe even a touch of anxiety. It’s an important benchmark—will your facility be able to stand up to the scrutiny?
WASHINGTON—The District of Columbia has implemented the Automated Secure Alarm Protocol, becoming the sixth U.S. municipality to take the step toward faster and more efficient alarm call management.
DENHAM SPRINGS, La.—Certified Alarms, a 22-year-old security integration company based here, has stepped into the wholesale monitoring market by launching a new company with a new central station.
It’s the season of spin. But no matter how you slice it, the opening paragraph of last week’s commentary by Hank Clemmensen, president of the International Association of Fire Chiefs, isn’t a ringing endorsement of central stations.
What are central stations doing to keep up with times—and the competition—when it comes to technology, reducing false alarms and other issues of importance to the industry?
The Central Station Alarm Association would like to know.
SAN JOSE, Calif.—Mary Jensby, formerly central station and data entry director for Monitronics, has been named call center director at RFI Communications & Security Systems, an integration and monitoring company based here.
You don’t have to look very hard to find an alarm company that isn’t keeping pace with technology. It can be difficult to stay on top of the latest and greatest, and some people are reluctant—or even defiant—when it comes to saying goodbye to the tried and true in favor of the Next Big Thing.
HARRISBURG, Pa.—Proposed legislation in Pennsylvania to deregulate the telecommunications industry in the state would give an unfair advantage to telecom providers of home security services, according to an attorney with the Alarm Industry Communications Committee (AICC).
