WARRENDALE, Pa.—When Jason Bradley was named director of central station operations in April, he said implementing the Automated Secure Alarm Protocol program would be high on the agenda.
YARMOUTH, Maine—Whether the talk is about mobile PERS devices with geo-fencing, speed alerts and lone-worker monitoring, or about smartphone apps that better connect subscribers with central stations, the takeaway is that the monitoring space is going mobile, and the transformation is happening fast, according to central station executives who are using these newer technologies.
GARDEN CITY, N.Y.—Since the inception of mobile PERS, central stations have faced the problem of getting the devices to cheaply and reliably identify the appropriate public safety answering point during an emergency situation.
RA’ANANA, Israel—NICE Systems recently announced the launch of NICE Inform Version 6, which enables Public Safety Answering Points (PSAPs) to evaluate the quality of service delivered across an entire emergency incident, according to a company statement.
SAN ANTONIO—United Central Control is switching to SGS’ Stages for its central station automation, giving UCC dealers expanded access to mobile applications and improving efficiencies to reduce alarm-processing errors, company officials told Security Systems News.
ARLINGTON HEIGHTS, Ill.—A PSAP that controls emergency communications for numerous municipalities around Chicago is reportedly having such problems with delayed response times that dispatchers recently voted “no confidence” in the agency’s management.
The CSAA has taken the next step toward bringing more participants into the fold with the Automated Secure Alarm Protocol by going "live" with a computerized message broker in Arizona.
VIENNA, Va.—A provision to establish Next Generation 911 became law Feb. 22 as part of the payroll tax bill, including language the alarm industry feared might allow unverified PERS calls to stream into PSAPs. But agreements have been reached that will prevent the measure from having a negative impact on central stations, according to the Alarm Industry Communications Committee.
