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Melissa Courville

Mobile’s the word at annual DICE conference

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08/29/2012

BAY CITY, Mich.—Participants set the agenda at DICE Corp.’s annual Users Group Conference, so the topics can shift to reflect what is actually happening in the field. And a lot of the buzz at this year’s event focused on what everyone in the industry has been talking about lately: adapting to keep up with the Web.

DICE rolls out backup in Colorado fire

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Tuesday, July 10, 2012

They are powerful numbers: More than 18,000 acres burned, 32,000 residents forced to evacuate, and nearly 350 homes destroyed. The Waldo Canyon fire outside Colorado Springs is now under control, but not before leaving its mark as one of the most destructive in the state’s history.

ASAP to PSAP: Full speed ahead

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Tuesday, July 3, 2012

For central stations wondering if they’ll ever be part of ASAP to PSAP, there was good news from ESX 2012: Progress continues to be made.

Can Tweets hurt your central?

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Wednesday, April 11, 2012

Social networking is a double-edged sword. It can be a boon to communication, but an ill-advised post can rebound to haunt you—and maybe your central—even if it’s quickly deleted.

So how do you manage the use of these sites and actually get them to help your business?

DICE transforms with NOC, complete disaster recovery center

‘It’s not really about automation platform software anymore’
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02/10/2011

BAY CITY, Mich.—DICE is upgrading its NOC and disaster recovery center, based here, putting in more network infrastructure to accommodate the influx of technology-back-up clients the company sees coming. The updated capabilities include “next generation technology” that evolves the central station automation platform provider beyond its roots, according to company founder and president Cliff Dice.

DICE delivers free DICEWise Wiki to save clients time, money

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08/19/2010

BAY CITY, Mich.—DICE has begun using the knowledge management solution SamePage from Fremont, Calif.-based eTouch to tighten up operations, cut down on wasted paper and postage and deliver up-to-date efficiency to its central station clients through the implementation of the DICEWise Wiki. The best part about all this saved time and money, according to DICE president and CEO Cliff Dice, is that it’s free for DICE clients. “Someone at the DICEWise Wiki seminar at the Dice Users Group asked me, ‘How much does all this cost?’ I just said, ‘It’s free. It’s how we develop and deliver our documentation,’” Dice said.